Comfortable waiting area in the building. Loaner car availability. Undercover drop off area and delivery area. Courtesy of the service people
Was assisted by Neville and Jose and had a great experience. They listened to all my needs and answered all of my questions. Very professional and welcoming environment from the entire staff.
Forrest was great. Scheduled my repair as needed for my schedule at work. Repair took less than an hour. Cost of repair was fair.
Easy to get an appointment, friendly staff. Needed repairs were explained in advance, with cost. Nice waiting area. would recommend.
While the car was being serviced, you took me to the DMV, then picked me up. My car was ready and waiting for me.
Our representative, Jason Blakeslee, was very informative and helpful without the undue pressure that some car salesmen are noted for. We felt respected throughout the process and left feeling that we had a good, fair deal for our purchase.
Straightforward prices without haggling and having the salesperson meet with the manager. My salesperson was very professional, patient, courteous and fully prepared to answer any question that I asked.
I just purchased a 2018 Highlander and Joyce was my salesperson. Joyce was very professional, patient, respectful and was fully prepared to answer all of my questions. In that there were only two 2018 Highlanders in stock with the trim level that I desired, I anticipate having to pay close to MSRP due to the Highlander's high consumer ratings. I found the price to be very fair and did not feel the need to look elsewhere. This is the third Toyota I have purchased from Westbrook Toyota and I will never purchase a Toyota from another dealer based on my experiences over the last 10 years. I have also had all of my vehicles serviced at Westbrook Toyota and I have never had anything but great service.
Stacey Coleman makes buying the right car so very easy. She’s charming, honest and very knowledgeable about Toyota’s no matter which style or year. We have purchased both a new and a used Toyota from her and couldn’t be happier.
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