I can't speak more highly of my experience buying a car with Ryan Perez and Patrick Jullarine. They were both efficient, upfront, fully transparent, and made my car buying process very easy. Great customer service, and great cars!
Attention was prompt, the service was efficient, the employees with whom I spoke were courteous. Appreciated waiting in the area with the TV off.
Good wait times plus loaner vehicle was nice. You should allow more gas mileage as a courtesy. A few dollars of gas should be allowed on a $500 repair!
Quality of diagnostic work and communication throughout the process. My vehicle was returned with the brake problem solved and my confidence restored.
Our salesperson was extremely helpful and responsive. There was no pressure, and she always considered our needs. She went out of her way to ensure that we were able to purchase the new car that we really wanted even though it was in very short supply.
All work was completed quickly. Service staff courteous and helpful. Facilities clean and comfortable with hand sanitizers available. Car washed.
Erin, the service rep, was professional, knowledgeable and friendly. Westbrook Toyota was honest and did NOT try to sell me something I did not need. Being a loyal Toyota buyer, I have serviced my vehicles are several Toyota dealers in Connecticut, and Westbrook Toyota is the best.
Erin -- the service rep -- was professional, knowledgeable and friendly. Her advice has honest and she did not try to up sell / sell something that was not needed. I feel I could trust Westbrook Toyota. Being a loyal Toyota owner, I've worked with several local Toyota dealers, and Westbrook is the best.
Service rep communicated the issues well. Convenient hours and location. Service facility was clean. Work was completed in a timely manner.
The salesman Jason made it a pleasure he spent time going over the benefits and amenities' of the vehicle. The whole process was fast and easy.
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