Welcome to Westbrook Toyota

Just finished buying my fourth Toyota! I can always count on Ross for his patience and finding me the right vehicle!

There was a wide selection of inventory and I was able to find the exact car I wanted with everything included. The process was easy and everything was fully explained to me. All the workers are friendly and helpful and gave the best service

Trust service and their recommendations. Friendly service reps. Pleasant, comfortable place to wait. And coffee!

Great experience, very practical and low dealer fees. Easy to negotiate with as well. Alex was a great salesperson to work with too. Very practical, straightforward and informative during the test drive. He knew the sports car specs for the GR Corolla and Supra very well.

Westbrook Toyota is a beautiful, clean facility with awesome staff who are extremely responsive to their customers. I have bought cars from this dealership since 2010 and always have my car serviced there. I highly recommend this dealership if you want a no hassle, professional experience!

The sales manager at this dealership, Edgar Rivera, is awesome! He earned my busines from the moment I called Westbrook Toyota in error. I called thinking I was speaking with Westport Toyota that we bought our previous car from and the way Edgar spoke was different from what I experienced with other toyota dealerships. He was very polite, nice, professional, patient, kind with his words and above all, not judging. At first, I did not know whether to trust him even though I had immediately connected with him while we were talking but I took my chances because he sounded different from other dealerships reps I'd spoken with during our car shopping. He accorded me with respect over the phone that is lacking in other Toyota dealerships today. I am one who normally do not trust car dealers 100% but I took Edgar's word for it and he earned my trust. When our car picked up a nail and we had to change a tire, Edgar test drove it after it was fixed to assure us it was fine. Ross, our sales person was also great! From the moment Edgar introduced me to him to help with our car shopping, he did all the necessary things and was carrying me along every step of the whole process from allocation to delivery. These guys are different from those I've done business with at other dealerships in the past. They are great assets to Westbrook Toyota and I have started recommending Westbrook Toyota to friends. I want my friends to have the same great experience I had here. The business manager, Assad, was also helpfull in finalizing the financial aspect. Every one of these men made my family and I feel very welcomed and our business, appreciated.

Beats A-1 in Hamden, i was able to schedule an appointment within the same week. Felicia the service advisor was very friendly and professional. I was confident turning my truck over without the feeling of being herded. Comfy waiting room, coffee machine and clean atmosphere 10/10

Had a great car buying experience! Joyce is a wonderful salesperson, low key and so helpful. The manager Jose was great too. Ended up with a used car that feels brand new!

Clean facility. Extremely friendly staff who goes above and beyond to meet your needs. I highly recommend both the sales and service department!

Great Team Approach! If you are looking for a Toyota, this is the dealership you want to use! Top notch team that know more about the vehicles than you could imagine. Pricing is 100% fair! No price gauging during the pandemic shortage like so many other car dealers are doing ( actually it seems like most or all others are doing ). NOT THIS DEALERSHIP! Edgar Rivera, Joyce Scarlett and Tony Mumtaz helped me purchase my dream vehicle. These 3, or any of the other incredibly friendly and fully competent team should do that for you!

An absolutely phenomenal experience!!! The team at Westbrook Toyota went above and beyond my expectations. The process was smooth, stress free, and truly remarkable. They provided an exceptional level of customer service and ensuring my happiness/satisfaction was always their top priority. I would like to give a huge shout out and THANK You to Ron DeLieto, Tony Mumtaz, Edgar Rivera, Jose Espinosa, Ross Stands, and Aaron!

Everyone is very friendly and helpful, if the person you are asking doesn't know they seek out a person who does. They go above and beyond every time.

My experience was perfect! I was treated like royalty! Very professional! My second time purchasing from them!

The whole customer experience is always great. This is my second car I buy from Westbrook Toyota. Jose, Edgar and Tony are ultimate professionals and my salesperson Christian did a phenomenal job explaining all the quirks and features related to the car. Process was quick and simple.

Stacey was our Sales Consultant. Our 1st appointment on a beautiful Saturday summer afternoon with Stacy - - we were late (I-95 . . . enough said), but she was great. She went over the cars available - - we were looking for a certified used car, probably a RAV4 since my wife had owned one for the past 10 years or so. COVID and the supply chain issues have not been easy on the dealerships, but the cars they had were of quality. After going to check the stock again, she came out and asked if my wife would be interested in a Ruby RAV4 just off of lease - - “Red.” Stacey said. Oh brother, I thought because my wife is tired of white or green cars; we had even had a discussion a few days back that we’d like to have a redish-maroon car. As soon as I saw it, I said to myself - - SOLD!!! My wife drove it. When she got back from the test drive, my wife was forever “Poker Faced”. In fact, Stacey kept asking her what her thoughts were. Finally, I told Stacey that we’d be back on Monday morning. We took the information she gave and left - - but I knew that my wife wanted that car. When we got home, we did some research. The Ruby RAV4 was leased and serviced from Lorensen Toyota. Great for us because my wife had bought two cars previously from them and our daughter had bought one years ago; moreover, my wife always brought her cars there to service and has always been pleased . . . so being a Lorensen Lease/Service car was a major plus. Sunday morning, we decided to swing out to Lorensen’s Toyota (when they were closed and no one was around) to walk the lot to and compare cars - - but really . . . I wanted to let her look at the Ruby RAV4 one more time. Despite listing options 1, 2, 3 . . . deep inside I knew she wanted the one she test driven. Monday came and as we drove toward the dealership, my wife asked - - is it still there. Yep. Does it have a sold sign on it? Nope. We made the deal. Thanks Stacey!!! We did our financing through the dealership. Tony was the best ever - - the BEST EVER!!! I can recommend both Stacey and Tony 100%. Let me tell you the best part of dealing with both Tony and Stacey. We talked and learned about each other - - where we were from, food, and life in general. It wasn’t just a deal between seller and buyer. It was so personal and caring. Like the “good old days”. Give them a chance - - we love them.

Great service, great facility and very nice people. I went to Westbrook Toyota for a test drive and the next day, I was driving home with my new Highlander. Thanks to the sale representative and the business manager for making that possible.

I have been contemplating leasing a vehicle for a while now and finally decided to go through with it. I worked with Joyce and she made my experience purchasing my first car easier than I could have ever imagined. She worked diligently to make sure that I walked out with the perfect car for lifestyle. I would recommend Joyce to anybody who is interested in a new or pre owed vehicle. After talking with her - I was extremely confident in my decision and could not be happier with the outcome. I purchased a 2021 Toyota Corolla SE and I love everything about it. It is a stylish, sporty and easy driving vehicle. I mainly use it to commute to and from work and cannot wait to get into it every morning. For a smaller vehicle, it has plenty of space and all of the updated features I was looking for in a car. Joyce is extremely hardworking, passionate, communicative and knowledgeable in all aspects of automobile sales. She will make your life 1000x easier. Toyota of Westbrook is a friendly environment with great deals and even better staff. I cannot thank Joyce enough for all that she has done!

I have been servicing my vehicle since 2012 and wouldn't think of going anywhere else. Erin and Rob are always there for me whether I have a large issue or a small one that I need to talk through over the phone. There is always a desk for me to work at while I wait for my car or a loaner is offered for more extensive service. Westbrook Toyota is the best!

The service rep Erin was professional, knowledgeable and informative. My service was done on schedule and recommendations made for future care. Overall an excellent experience.

Courteous and approachable staff. No pressure sales. Found the exact car we wanted. Communication was clear, price fair. Very happy with our car and this dealership, we will return to service car here.

Erin, the service rep, was professional, knowledgeable and friendly. Westbrook Toyota was honest and did NOT try to sell me something I did not need. Being a loyal Toyota buyer, I have serviced my vehicles are several Toyota dealers in Connecticut, and Westbrook Toyota is the best.

The process was very quick, we were surprised to take our new car home the same day! The staff were both friendly and knowledgeable. We recommend Jamie!

We had an incredible experience buying a used Toyota Camry. All of the employees were so kind and accommodating. I would recommend this dealership to anyone. I felt satisfied after making my purchase.

Joyce Scarlet, Raul the manager and Jon, the finance man were amazing. I was in a difficult vehicle situation and not great credit. They were able to put me in a wonderful vehicle, that met my needs, financially and travel wise. I am very grateful.

Joyce Scarlett was informative, helpful and provided a comfortable sales experience. I'm from the northwest corner of the state it was quite a distance to come see the truck, it was all that was advertised. Glad I made the trip!